About PAC-UK

PAC-UK is the country’s largest independent Adoption Support Agency. From offices in London and Leeds we reach out to families and professionals from the Scottish borders to the south coast.

Outstanding_Colour_AdoptionOur vision is that all those affected by adoption, Special Guardianship and other forms of permanent care are supported and enabled to live their lives to the full. We have built our expertise over a 30 year period, starting out as Post-Adoption Centre in 1986. In recent years we have combined with other specialist providers – After Adoption Yorkshire (AAY) and Adoption UK – to produce a more robust organisation with a wider reach and a more comprehensive range of services.

Entering adoption, Special Guardianship or another permanent placement is an important step forward in a child’s life. At PAC-UK we understand that this is the beginning of a life-long journey, not just for the child, but also for the adoptive/permanent care family and the birth family left behind. Our support extends to all these groups, and includes adults adopted as children who continue to find difficulties arising on their own life journey. We also offer advice to professionals working with these families in different contexts – in particular adoption social workers, school teachers and virtual school staff.

We offer the following key services:

  • Advice Line staffed by qualified and experienced PAC-UK counsellors who can provide advice and information on all aspects of adoption and other forms of permanent care;
  • Peer Advice Line staffed by experienced adopters offering understanding, a listening ear and signposting to further services;
  • An Adult Counselling and Intermediary Service accessible to adopted/permanently placed people, adopters/permanent carers and those working towards this; birth family members; professionals;
  • A Child and Family Service offering support, counselling and therapy to adoptive families or those with a permanently placed child, including Special Guardians and Kinship Carers;
  • An Education Service working with children, parents and schools to improve the educational experience of adopted/permanently-placed children;
  • A First Family Service for Birth Parents and Birth Relatives providing a range of advice, counselling and groups for birth parents and other birth relatives;
  • A Peer-to-Peer Parent Consultant Service being delivered within our joint partnership with Adoption UK;
  • A range of Support Groups for Birth Parents and Adoptive Parents (all groups are informal, confidential and free of charge);
  • A Training Service offering a comprehensive training programme focussing on topics specific to adoption and permanent placement. Some of these workshops and seminars are for professionals only, and some are specifically for parents and carers.

We have partnerships with 39 local authorities stretching from Northumberland and Sefton in the north to Haringey and West Sussex in the south; and in total more than 100 local authorities benefit from our expertise every year.

PAC-UK brings together a multi-disciplinary team of more than 100 staff and volunteers with an extensive range of skills and expertise in working therapeutically with children, adoptive families, other permanent carers, adopted adults and birth parents.

We are proud to have been selected, in May 2017, as overall winner in the King’s Fund/GSK Impact Awards 2017, for ‘Supporting Excellence in Community Health Care’. We were complimented on ‘working creatively in a challenging environment’ as well as for ‘providing cutting edge interventions’.

PAC-UK was rated Outstanding by Ofsted in 2015.


Download PAC-UK's Equal Opportunities and Diversity Policy and Procedures.
Download PAC-UK's Safeguarding and Promoting Welfare Policy and Procedures.
Download PAC-UK's Statement of Purpose.


PAC-UK is also a member of CASA, a group of independent Adoption Support Agencies (ASAs) who are registered under the Adoption and Children Act 2002. They provide support services to all parties affected by adoption or long-term fostering throughout the UK.